ITIL

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Note: this article is about a passed event.

ITIL
ITIL (Information Technology Infrastructure Library) = methode om IT te structureren
Event.png
From 2012/12/08 03:00:00 PM
to 2012/12/08 06:00:00 PM
Presenters (1):
User:Franky
Attendees (3):
User:Ivom, TomD, Jobj
Type:
Talk
Category:
Infrastructure
Location:
Den Bunker

Herrystraat 22, Deurne, Belgium

Cost:
0


Agenda points

ITIL is quite elaborate (see http://en.wikipedia.org/wiki/ITIL and be flabbergasted) but we'll focus on a few subtopics that are more common to be seen in a 'standard' IT deptartment during your day to day actions.

We'll look more closer at :

ITIL Service Transition (Change, Release, SACM, Testing)
ITIL Service Operation (Incidents, Problems)

and touch

ITIL Service Design (SLA's, Availability, Capacity)

Meeting notes

Join note taking during the meeting: http://piratepad.be/p/VoidWarranties



Facts about ITILRDF feed
Has CategoryInfrastructure  +
Has Void orgtrue  +
Has attendeeIvom  +, TomD  +, and Jobj  +
Has attendee amount3  +
Has cost0  +
Has descriptionITIL (Information Technology Infrastructure Library) = methode om IT te structureren
Has end date8 December 2012 18:00:00  +
Has event typeTalk  +
Has locationDen Bunker  +
Has presenterFranky  +
Has presenter amount1  +
Has start date8 December 2012 15:00:00  +
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